Here are Gwen’s instructions for this one (YES I am a little behind on some of these…):
December 20 New person. She came into your life and turned it upside down. He went out of his way to provide incredible customer service. Who is your unsung hero of 2009?
So… Robin at SmugMug wins new person – because her customer service kicked ass. Seriously.
Read all about why I dig her, and why you should dig SmugMug.






