For some time now, there’s been a crapload of talk about the concept of personal brand.
It’s about who you are about and what you show the world.
It’s about your Facebook account, your blog, MySpace, LinkedIn, resume, business card, handshake, the twinkle in your eye… the list goes on.
Your Brand
Fast Company talks about personal brand and [...]
I’ve got a guest post over at Denvelopers about customer service.
In web work, we use the word extensibility (a system design principle where the implementation takes into consideration future growth) to talk about architecture and technology.
My customer service skills are extensible – as I’ve grown as a professional in my industry and a human in [...]
Wednesday, I went to the Mile High Social Media Club discussion about corporate social media policies. I had a coffee with the lovely Cali Harris (@caligater) beforehand – she’s a dear. So kind, and friendly – she’s all smiles. I was thrilled to finally meet her.
The panel, Sarah Rasmussen (@srasmussen), Matthew Burks (@esourcematt), and Margaret [...]
I’ve been playing around with the masthead on for the past couple of days.
Those of you who read this in a reader like Google Reader won’t notice a difference… here’s what the new one looks like:
Do me a big fat favor, check it out on the site, and let me know what you think in [...]