How many people do you know who have a smartphone? BlackBerry, iPhone, Treo?
I think my wife might be the only person I know who still has a regular old flip phone. And my mom.
It’s one of those things that you don’t even think about until you’re driving down the road, trying to return a call, swearing at the damn system that wants you to spell by last name… because that letter system doesn’t play nicely with my BlackBerry.
Are you making life difficult for your customers without even knowing it?
